Returns & Refunds
Last updated: August 1, 2026
All sales are final. Every poster is made to order, so we do not accept returns or exchanges and do not provide refunds for buyer's remorse, an incorrect size or finish selected by the customer, or other preference-based reasons. Please review your artwork, size, finish, shipping address, and order total before paying.
Damaged or Defective Items
If your print arrives damaged, misprinted, defective, or materially different from what you ordered, contact us so we can review a replacement claim:
- Contact us within 30 days of delivery.
- Include your order number and a photo of the damaged/defective item and its packaging.
- If approved, our standard remedy is a replacement or reprint at no additional charge.
This final-sale policy does not limit any remedy that cannot legally be excluded. A refund may be issued if required by law or if we cancel or cannot fulfill your order.
Lost or Missing Packages
If tracking shows your order as delivered but you haven't received it, or a package appears lost in transit, contact us within 30 days of the estimated delivery date. We will investigate with the carrier and Printful and, if the claim is approved, arrange a replacement.
Order Cancellations
Orders cannot be changed or canceled after they enter production. A cancellation request made before production begins is not guaranteed. If we approve a pre-production cancellation or cancel an order ourselves, the applicable charge will be refunded.
How to Start a Claim
Reach out via our Contact page with your order number — we'll take it from there.